For starters I did not purchase these slippers in store. Secondly, I still have yet to receive 3 slippers I ordered from your company (over a month ago). I also ordered over 10 sets of clothes. Once they arrived to my shipping address I noticed someone in my building had ripped my package open, taking 2 sets of clothing. I informed this company about everything as soon as it happened. All they had to say is they could give me store credit... There’s so many things wrong with that. For 1 you’d think ANY clothing company would invest into insurance for their items. Ha think again. I also purchased the clothing items during a sale so the store credit would’ve only got me 1 set. Instead of refunding me the money back for items I never received, they expected me to use store credit at a store in a whole different state. I’m all about supporting local businesses & I’ve always been a fan of this brand. Although, this experience has left such a bad taste in my mouth, I don’t see myself ever shopping here again.